Yes, we provide fast and safe delivery across the Kathmandu Valley. Delivery is arranged after your order is confirmed via WhatsApp, and we aim to deliver within 24 hours depending on your location.

Delivery charges depend on your location. Delivery within the Kathmandu Valley is often free for orders above a minimum amount, while other areas may include a small delivery fee. You will be informed of the exact charge when your order is confirmed.

Yes. We offer a 100% secure payment system. You can pay cash on delivery or through other available payment methods, and all transactions are handled safely and confidentially.

We accept cash on delivery, bank transfer, and popular digital payment options including eSewa and Khalti. You can choose whichever method is most convenient for you when placing your order.

Absolutely. We provide 24/7 customer support. If you have any questions about products, orders, delivery, or payments, simply message us on WhatsApp and our team will be happy to assist you at any time.

Yes. You can add items to your cart and use the "Checkout via WhatsApp" button to send your order details directly to us. Our team will confirm your order, delivery time, and total cost in the chat.

Yes. We source all of our products from trusted and verified brands and distributors. Every item in our collection is guaranteed authentic, so you can enjoy premium quality with complete confidence.

If a product arrives damaged, wrong, or defective, please contact us within 24 hours of delivery with a photo and we will arrange a replacement or exchange. Return eligibility also depends on the product type and packaging condition.